Transport & logistics · Campbellfield VIC 3061
Campbellfield transport operators lose more to paperwork than to fuel
Campbellfield, Somerton and Broadmeadows form Melbourne's northern heavy-industrial spine, sitting where Sydney Road meets the Hume Highway, the Western Ring Road and Melbourne Airport — the middle of Victoria's freight network. The trucks here are modern. The runsheets very often are not.
Talk to us about Campbellfield
Tell us what the admin is costing you. We'll come back to you.
What Campbellfield actually looks like
The precinct sits at a genuine freight crossroads: Hume Highway north, Western Ring Road across, Melbourne Airport a few minutes west. Operators here are running interstate, metro and airfreight work out of the same yard.
Campbellfield grew up around automotive manufacturing and kept the heavy-industrial base after it left — component makers, metal and plastics processors, and the transport businesses that move for all of them.
The old Ford site is now being redeveloped as ASSEMBLY, a 60-hectare master-planned industrial precinct, which tells you where the area is heading: fewer legacy factories, more distribution and light industrial tenants.
The operational reality that defines transport admin here: the revenue-earning asset is never at the office. Everything the office knows arrives second-hand, late, and usually as a photo.
The signs you have outgrown the spreadsheet
Specific to transport & logistics operations. If more than one of these is familiar, the admin is now costing more than the system would.
Drivers get runsheets on paper and hand them back at the end of the day, or the week.
You cannot invoice what you cannot see, so cash sits in a glovebox.
Proof of delivery is a photo in a text message to whoever answered.
When a customer disputes a delivery, finding the evidence costs more than the load was worth.
Rates for regular customers live in a spreadsheet and in memory, and the two disagree.
Undercharging goes unnoticed for months because nobody reconciles quoted rate against invoiced rate.
Maintenance, rego and compliance dates are tracked in a wall planner.
One missed date takes a truck off the road on a day you had it booked.
How we work with Campbellfield businesses
- Campbellfield is about 30 minutes from our Sunshine North base along the Western Ring Road. We work across metropolitan Melbourne and do not run a yard or office here.
- For transport operators we start by following one week of jobs from booking to invoice, because that is where the leakage hides.
- Work is scoped and priced before it starts.
Questions we get from Campbellfield
Our drivers are not going to fill in forms on a phone all day.
They should not have to. The realistic version asks a driver for two or three taps at pickup and delivery — nothing that competes with driving — and puts the rest of the burden on the office system rather than the cab. If it needs more than that from a driver, it will not survive first contact.
We already have a telematics or GPS system. Is that not the same thing?
Telematics tells you where the truck is. It does not tell you whether the job was quoted at the right rate, whether the delivery was signed for, or whether it has been invoiced. Most operators we meet have good vehicle visibility and poor job visibility.
How do we handle subcontracted work in this?
Subbies are usually the messiest part, because the paperwork arrives on their terms rather than yours. It is fixable, but it is worth being honest that it takes longer than fixing your own fleet — you are changing something you do not fully control.
Nearby areas we work in
Thomastown
Food production & wholesale
Victoria's food and beverage engine — 1,300+ businesses, $3.14bn output. Batch records on paper and traceability that takes days to assemble.
Sunshine
Building & construction
Our home ground. 2,151 hectares of industrial land across Brimbank, and a builder base running six-figure jobs off site diaries and verbal variations.
Start with an audit, not a rebuild
We look at how the work actually moves through your business, name the one artefact costing you the most time, and price the fix before anything starts. ~30 minutes from our Sunshine North base.
Book a business systems audit